Privacy Policy

Last updated: October 2025

1. Introduction

Airoptic (“we”, “our”, or “us”) is committed to protecting your personal information and respecting your privacy. This policy outlines how we collect, use, store, and protect your data when you visit our website, make an enquiry, or use our services.

We operate within the United Kingdom and comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Airoptic is a drone photography and aerial data capture business providing services across the UK.
Registered under: 2ND LAW LIMITED
Registered office: 38 St. Bede's View, Widnes, WA8 7FL
Email: info@airoptic.co.uk

For all data protection enquiries, please contact us via the email above.

3. Information We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number, and company name.
Service Enquiries: Details provided via contact forms, email, or phone regarding your project or enquiry.
Payment Information: Limited to invoicing details and transaction records (no card details are stored).
Website Data: Technical information such as IP address, browser type, and usage data collected via cookies or analytics tools.
Captured Data: Aerial imagery, video, or mapping data collected as part of a commissioned project (where applicable).

4. How We Use Your Information

Your data may be used for the following purposes:

To respond to your enquiries and provide quotations.
To deliver and manage contracted drone and photography services.
To maintain project and client communication.
To issue invoices and manage business administration.
To improve our website, services, and customer experience.
To comply with any legal or regulatory obligations.

We will only process your data when we have a lawful basis to do so, typically through consent, contract, or legitimate business interest.

5. Data Storage & Security

We take data security seriously. All personal data is stored securely using encrypted systems and cloud storage solutions that comply with GDPR standards.
We implement technical and organisational measures to prevent unauthorised access, alteration, or loss of your data.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Typical retention periods:

Client communication and project files: up to 6 years after the completion of a contract.
Aerial imagery and video data: retained for 12 months unless otherwise agreed in writing.

7. Sharing Your Information

We do not sell or rent your personal data.
We may share your information only with:

Trusted third-party service providers (e.g. cloud storage, invoicing platforms, or subcontractors assisting in project delivery).
Legal or regulatory authorities when required by law.

All partners and providers are GDPR-compliant and process your data securely under our instruction.

8. Your Data Rights

Under UK GDPR, you have the following rights:

Access – request a copy of the personal data we hold about you.
Correction – request corrections to any inaccurate or incomplete data.
Erasure – request deletion of your personal data when no longer necessary.
Restriction – request limits on how we process your data.
Objection – object to processing based on legitimate interests.
Data Portability – request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at: info@airoptic.co.uk.

9. Cookies & Website Tracking

Our website may use cookies and analytics tools (such as Google Analytics) to collect information about usage patterns.
You can adjust your browser settings to decline cookies if you prefer, though some website functionality may be affected.

10. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their policies before providing any personal data.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in regulation or business practices. The latest version will always be available on our website, with the date of the most recent update displayed at the top.

12. Contact Us

If you have any questions or concerns about this policy or how your data is handled, please contact:

Email: hello@airoptic.co.uk